Why is she online in WhatsApp but does not get my messages?

On occasion we have received comments from our readers describing situations in the functioning of WhatsApp that does not correspond with what was expected.

Some users observe that other people remain “Online” for a long time but when they send them messages, they are left with the simple mark, indicating that they have not received them.

Por qué está en línea en Whatsapp pero no le llegan mis mensajes

Without apparent explanation

Apparently this behavior has no explanation because if a message we send remains with a single tick it is because the recipient has no connection or has blocked us. But both cases are “inexplicable” if the user also appears “online”.

With the normal or expected functioning of WhatsApp this behavior should not exist. If someone appears online, they should always be able to receive our messages.

Conflict for sure

But the reality is that it happens and suspicions and conflicts here are definite. If we send someone a message when they appear online and yet we see that it does not arrive, it will not be difficult for us to begin to suspect that “that someone” uses some trick to block our chat, while talking peacefully with other people.

At least that is what can be deduced from the comments that many of our readers leave us, Whatsapp is used a lot to monitor what others do and this strange behavior of the application only brings greater confusion and therefore generates distrust.

The explanation

To achieve this contradictory effect in WhatsApp, what we must do is “play” with the Internet connection. It is achieved by eliminating the Internet connection before closing the application.

For example, if we have the application running and activate the airplane mode, for a time we will appear for all our contacts as “Online”, although in reality we are not connected. We can cut the Internet connection without leaving WhatsApp, for example, through the controls that appear on the phone when you slide your finger from the top (Android) or bottom (iPhone).

Por qué está en línea en Whatsapp pero no le llegan mis mensajes

It would be the same if we lose the connection due to any circumstance (Wifi and data) while we are using WhatsApp

The explanation would be that the application itself sends the notice that we are no longer online when we close it. But if we lose the connection to the Internet before closing it, that change of state does not get out of our phone and it seems that we are online indefinitely. It will be like that until the system, by other means, detects that we really are not.

Additional Information

  • It should be clarified that, according to our checks, this false status of “online” appears on our contacts’ phone at least for a couple of minutes after cutting our connection, but we have observed that in most cases the delay is more than 10 minutes easily reaching 15.
  • The messages sent to us while we are in this state of disconnection, will end up arriving when we recover it.
  • The last connection time that will appear to users when it stops displaying the false “online” will not correspond to reality, but to the time when that false state disappeared.

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